reviews

How to respond to negative online reviews

Online reviews drive customer purchases as they are unbiased. As many as 80% of consumers will review a product before making a purchase. Some of the popular social media platforms for reviews include Facebook and…


Avoiding negative reviews online

All businesses love positive reviews as it confirms that the business is pleasing their customers. Negative reviews, on the other hand, are also a big part of business success as it helps a business change…